Customer Login
  • Mortgages
  • Buy to Lets
    • Mortgages for Investors, Landlords & Ltd Companies
    • Buy to Let Mortgage Broker Service
  • Mortgage Calculator
  • Mortgage Guide
    • How much can I borrow?
    • How mortgages work
    • Types of mortgage available
    • Mortgage Features
    • Borrowing more and remortgaging
    • Fees and costs
    • The legal process explained
    • Why it’s important to have a survey
    • Insurance for You and Your Home
  • Help to buy Mortgages
  • Credit Report & Score

Complaints

If you are unhappy with the service, you have received from Helpforbuyers.co.uk or a product we have arranged on your behalf and you would like to make a complaint, please contact us either in writing to:

Complaints, TenetLime Limited, 5 Lister Hill, Horsforth, Leeds, LS18 5AZ; or by e-mail: complaints@tenetgroup.co.uk; or by telephone: 0113 2390011.

If we are unable to settle your complaint or you are unhappy with our response, the Financial Ombudsman Service may be able to help. We will explain how at that point.

If you require further information about the Financial Ombudsman Service, you can contact them directly:

Tel: 0800 0234567
Website: www.financial-ombudsman.org.uk

A mortgage is a loan secured against your home. Your home may be repossessed if you do not keep up repayments on your mortgage or any other debt secured on it.

We typically charge a fee of £395 for processing your mortgage; our fees only apply when you decide to go ahead with an application. We may also receive commission from the mortgage lender, typically, this is 0.37% of the mortgage loan. Based on a £100,000 loan this would be £370.

The guidance provided within this website is subject to the UK regulatory regime and is therefore primarily targeted at consumers based in the UK.

Helpforbuyers.co.uk is a trading name of Helpforbuyers Ltd which is an appointed representative of TenetLime Limited, who are authorised and regulated by the Financial Conduct Authority (FCA) under reference 311266. Further details can be found on the financial services register at

www.fca.org.uk/register

The FCA is the independent regulator of financial services in the United Kingdom.

Helpforbuyers LtFacebookd has no control or responsibility for the pages you are about to access, or to where any subsequent links may take you.

Helpforbuyers.co.uk Trading Address:
Richardshaw Business Centre, Richardshaw Road, Pudsey, Leeds. LS28 6RW

Helpforbuyers Ltd is a Company Registered In England & Wales
Company Registration Number: 10273786
Registered Office Address:
Fairfax House, 6a Mill Field Road,
Cottingley Business Park, Bingley. BD16 1PY

Tel: 0330 111 0514

Introducer Login
  • © Helpforbuyers. All rights reserved
  • Complaints
  • Terms & Conditions
  • Cookies
  • Privacy
  • Acceptable Use
  • Terms of Supply
  • Introducer Benefits